Privacy Policy
Agentic Autonomy Ltd ("AgenticOS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agentic-os.co.uk and use our services.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or request a demo
- Create an account or subscribe to our services
- Communicate with us via email or other channels
- Participate in surveys or promotions
This may include your name, email address, company name, job title, phone number, and any other information you choose to provide.
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on our site
- Referring website or source
Information from Third Parties
We may receive information about you from third parties, including business partners, marketing partners, and publicly available sources.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your enquiries and provide customer support
- Send promotional communications (with your consent)
- Monitor and analyse usage trends and preferences
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. Data Processing for Our Services
When you use our AI agent services, we process business data on your behalf, including:
- Invoice and financial documents
- Customer and supplier information
- Transaction records
This data is processed solely to provide our services to you. We act as a data processor on your behalf, and you remain the data controller. We do not use your business data for any purpose other than providing our services.
4. Data Storage and Security
Your data is stored in AWS data centres located in the United Kingdom (eu-west-2 region). We implement appropriate technical and organisational measures to protect your data, including:
- AES-256 encryption at rest
- TLS 1.3 encryption in transit
- Multi-tenant isolation
- Regular security audits
- Access controls and authentication
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Financial records are retained for 7 years in accordance with UK tax law requirements.
6. Your Rights Under GDPR
If you are a resident of the UK or European Economic Area, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@agentic-os.co.uk.
7. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, email delivery)
- Business Partners: With your consent, for joint marketing or services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.
9. International Transfers
Your data is stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Agentic Autonomy Ltd
Email: privacy@agentic-os.co.uk
Website: agentic-os.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.